FAQ & Troubleshooting

Common Questions and Answers!

General Issues

❓ Why does it take so long to load in the first time?

The first time you connect to the server, FiveM must download all custom resources & preload collisions (cars, maps, scripts, clothing, etc.).

  • This can take anywhere from 5–15 minutes, depending on your internet speed and how many resources the server has active at the time of loading in.

  • After the first load, your client caches these files. Future joins should be much faster unless new content is added.

Tips to improve loading speed:

  • Use a wired internet connection instead of WiFi. Aka Ethernet

  • Close background apps that use bandwidth (e.g., downloads, streams).

  • Ensure you have enough free disk space (FiveM caches can be several GB).

    • If you dont have enough disk space view CHANGE THIS guide on how to free some disk space up on your pc!.

Crashing Problems

❓ My game crashes on loading screen. What should I do?

Check your crash dump first. There should be a error. Depending on the error it may tell you how to fix it. If not, continue reading.

  1. Clear your FiveM cache:

    • Navigate to %localappdata%\FiveM\FiveM.app\data\cache.

    • Delete all files except the nui-storage and game-storage folders. If you use EVE or Menyoo or anything else that has to be put inside of \data\cache\subprocess back it up or reinstall after.

    • Relaunch FiveM.

  2. Verify GTA V files in Steam/Epic/Launcher.

  3. Update your GPU drivers (NVIDIA/AMD/Intel).

    1. Nvidia Can Be found here

    2. AMD Drivers can be found here

    3. Intel can be found here

  4. Run FiveM as Administrator. (Doesnt work most of the time, but worth a shot.)

  5. Disable overlays (Discord, Steam, NVIDIA ShadowPlay).

❓ I crash randomly in-game. Why?

Common causes:

  • Outdated or corrupted cache files.

  • Running too many background programs (causing memory issues).

  • Low system resources (RAM/VRAM).

  • Corrupted server files (usually fixed by reconnecting or clearing cache).

Fixes:

  • Clear cache (see above).

  • Lower GTA V graphics settings if your PC is struggling.

  • Check temps — overheating can trigger crashes.

  • If it only happens on our server and not others, let staff know.

Connection Issues

❓ I get stuck on “Connecting to server” forever. Or it Fails to load

  • Restart FiveM and try again.

  • Power cycle your router.

  • Clear cache.

  • Disable VPNs or proxies — they often cause connection loops.

  • If all else fails, try flushing DNS:

    • Open Command Prompt → type:

      ipconfig /flushdns

❓ I get kicked for "Timed Out" or "Client not responding".

  • Check your internet connection stability.

  • Avoid WiFi drops or mobile hotspots.

  • If you’re downloading or streaming, pause those while playing.

  • Use a ethernet cable

  • Check your Connection Speed to the server at https://wildcardroleplay.com/server/speedtest

Performance Issues

❓ My FPS is really low. How do I improve it?

  • Lower GTA V graphic settings.

  • Make sure you dont have resource intensive graphics.

  • If you are overclocking make sure there is no overheating / instability.

  • Close other apps (Chrome, Discord screen shares, etc.).

  • Enable NVIDIA Reflex / AMD Anti-Lag if supported.

  • Use DirectX 11 in GTA V settings. No 10 or 10.1

  • Clear cache occasionally to avoid bloated files.

Other Common Questions

❓ Why does my game freeze at “Awaiting scripts”?

  • It means FiveM is loading server scripts.

  • If it takes longer than 5 minutes, Restart your game and try again. If that doesnt work, clear your cache and retry.

  • Still stuck? Restart your PC and try again.

❓ How do I report a bug or crash to staff?

  • Take a screenshot of the error message (if possible).

  • Open a ticket in Discord with details:

    • What were you doing when it happened?

    • Did it happen once or multiple times?

    • Attach screenshots or crash dumps if available.

PreviousPublic SafetyNextCrash Fix Guide

Last updated